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Refund Policy /Returns/ Cancelation Policy

Returns and Refund Policy

VaporBoss.com currently has a no refunds, exchanges, or cancelations policy. However, we also have a No Solider Left Behind Policy which does have exceptions to this policy. We want everyone to have the best experience possible when shopping with VaporBoss.com

All Product Warranty Varies but if no Warranty options are chosen during check out then all warranty must be dealt with directly through the Manufacture.

Meaning the customer would be responsible to contact the manufacture for help.

Any Questions You can call +1 (323) 374-3085 Monday-Friday 10am-3pm PST.

 

Any Orders/ Packages that get returned due to insufficient address , or if the delivery company can’t get to the address for any apparent reason and order gets sent back we do not refund. The customer must repay for the package to be reshipped at their own expense. 

If an item is missing from your order, please contact customer service. [email protected] We do have records of each order before it is shipped out. You will need to email a picture of what you received and state what item is missing. We will check our database to confirm and if you did in fact have a missing item you will be issued store credit for that specific item. Store credit can be used at checkout for you and you only with any future order. 

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If you have any queries about our products, or would like to collaborate with us, please contact us with E-mail and you can also read our Company's FAQ.

Interested in our Affiliate Program, click here.

Our team will surely get back to you as soon as possible.

Our store address : 

17218 Foothill Blvd #101, Fontana, CA 92335, United States

Not for Sale for Minors: The products available by our website should not be used by minors or anyone who has been advised to abstain from tobacco use. All items sold are intended for use by individuals of legal age only and in compliance with local laws and regulations. California Proposition 65 - WARNING: The products sold by our website contain nicotine, a chemical known to the state of California to cause birth defects or other reproductive harm. FDA Disclaimer: The products and statements made available through this website have not been evaluated by the Food and Drug Administration. Vape products are not approved by the FDA for therapeutic purposes and should not be used as a smoking cessation device. If you decide to use a vape product, you should always follow the manufacturer’s instructions for use and any warnings that are provided. You should also speak to your healthcare provider if you have any questions or concerns about using vape products. Use All Products On This Site At Your Own Risk!

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