Refund Policy /Returns/ Cancelation Policy
Returns and Refund Policy
VaporBoss.com currently has a no refunds, exchanges, or cancelations policy. However, we also have a No Solider Left Behind Policy which does have exceptions to this policy. We want everyone to have the best experience possible when shopping with VaporBoss.com
All Product Warranty Varies but if no Warranty options are chosen during check out then all warranty must be dealt with directly through the Manufacture.
Meaning the customer would be responsible to contact the manufacture for help.
Any Questions You can call +1 (323) 374-3085 Monday-Friday 10am-3pm PST.
Any Orders/ Packages that get returned due to insufficient address , or if the delivery company can’t get to the address for any apparent reason and order gets sent back we do not refund. The customer must repay for the package to be reshipped at their own expense.
If an item is missing from your order, please contact customer service. [email protected] We do have records of each order before it is shipped out. You will need to email a picture of what you received and state what item is missing. We will check our database to confirm and if you did in fact have a missing item you will be issued store credit for that specific item. Store credit can be used at checkout for you and you only with any future order.